Strathfield College maintains a supportive and fair environment, which allows you to appeal an outcome provided this is done within one week of the decision date.

The appeal should be resolved as amicably as possible using the formal appeal process. In the first instance, a complainant must discuss the matter with the staff member who informed them of the College position or decision, verbally or in writing.

Should you not in agreement with the College position or decision Strathfield College advises that complainants should formally approach the Chief Executive Officer in writing using the complaints form (Form 05). This form can be obtained from any member of staff.

The Chief Executive Officer’s written decision will be forwarded to you and a copy of the correspondence will be retained in College documentation maintained by the Compliance Officer.