Course overview
Develop strategic hospitality leadership, finance, operations and business management capability.
COURSE FEESContact Admissions for current course feesFees and delivery details can change. Confirm the current information with Admissions before applying.
Entry requirements
- English language, literacy and numeracy evidence may be required
- Australian Year 12 or equivalent
- At least 18 years old at course commencement
- Access to a suitable computer and reliable internet
Delivery & assessment
- Full-time, face-to-face delivery
- Learning and assessment through classroom, project and practical activities
- Assessment tasks vary by unit
- Student and academic support available
Course structure
To achieve this qualification, students complete 33 units — 14 core and 19 electives.
14 core units
- BSBFIN601Manage organisational finances
- BSBOPS601Develop and implement business plans
- SITXFIN011Manage physical assets
- SITXFIN012Manage organisational finances
- SITXGLC002Identify and manage legal risks and comply with law
- SITXHRM009Lead and manage people
- SITXMGT004Monitor work operations
- SITXMGT005Establish and conduct business relationships
- SITXMPR014Develop and implement marketing strategies
- SITXWHS008Establish and maintain a work health and safety system
- SITXWHS009Develop and implement a work health and safety system
- SITXCCS016Develop and manage quality customer service practices
- SITXFIN010Prepare and monitor budgets
- SITXCOM010Manage conflict
Elective selectionThe elective list below reflects the planned course structure. Electives may change to meet training package or delivery requirements; Admissions can confirm the current training plan.
19 elective units
- SITXCCS015Enhance customer service experiences
- SITXHRM008Roster staff
- SITXHRM010Recruit, select and induct staff
- SITXINV007Purchase goods
- SITHFAB021Provide responsible service of alcohol
- SITHFAB027Serve food and beverage
- SITHIND008Work effectively in hospitality service
- SITXWHS007Implement and monitor WHS practices
- SITXCOM007Show social and cultural sensitivity
- SITXFIN009Manage finances within a budget
- SITXMGT006Develop and implement operational plans
- BSBCRT611Apply critical thinking for complex problem solving
- BSBLDR601Lead and manage organisational change
- BSBOPS504Manage business risk
- BSBPMG532Manage project quality
- BSBPMG536Manage project risk
- BSBSTR601Manage innovation and continuous improvement
- SITXCCS017Use a computerised booking system
- SITXINV006Receive, store and maintain stock
Study and career pathways
- General manager
- Area manager
- Operations manager
- Further higher education